Our 4-Way Guarantee

Have you had the following experience with a plumber?

Plumbers do not have a squeaky clean image. And frankly, our industry deserves it. There are so many nightmare stories out there and regrets from homeowners on who they selected for their plumbing projects.

Since we started our business in 1955, we have been focused on reversing that negative image.

So what does, “the way plumbing should be” mean? A statement like that does beg for an answer.

Here’s what we promise through our 4-Way Guarantee:

1. We’ll Arrive On Time
   We answer our phones 24/7. Your service technician will arrive when they are supposed to and our service trucks are always fully stocked with materials. All of which ensures your plumbing project (or emergency) is started and completed in a timely manner.
2. There’ll Be Zero Pressure
   Take a sigh of relief. We will never pressure you to make a buying decision, but will simply educate you on your plumbing options and answer all of your questions. Our up-front pricing allows you to know the price before any work begins. What you sign for on the agreement is what you pay. There are no hidden extras to worry about.
3. We Care About You and Quality
   We are in the service business and truly care about your family (or business), animals, property, and home. When it comes to your plumbing investment, you’ll appreciate that we don’t take shortcuts. Expect a quality job done the right way.
4. We Have a “Stand Behind It” Warranty
   Stuff happens! And when it does, we’ll be right there to fix it. Our plumbing services come with a full 1-year warranty* so you can rest confidently and comfortably (*The sewer cleaning warranty can vary.)

Our underground piping projects come with a lifetime warranty, which gives you total peace of mind that your investment is a sound one at the time of completion. You’ll also feel assured that your investment will last for many years to come.

Our 4-Way Guarantee lays out the experience you can expect when you choose McDonald Plumbing for your plumbing project.

“The way plumbing should be!” It’s not just our tagline, it drives everything we do.

We look forward to having you join our family of happy and satisfied clients! Call our plumbers in Grand Rapids, MI, today to get started!